Terms and Conditions
Please read these Terms and Conditions carefully and ensure
that You understand them before communicating with Us including purchasing
or ordering any products from Us. We recommend that You keep a copy of
these Terms and Conditions for future reference. By communicating with Us
via Our Website You agree to these Terms and Conditions. You must not
communicate with Us including purchasing or ordering any products from Us.
These Terms and Conditions, are in the English language only.
These Terms and Conditions could change at any time
and any changes will take effect on the date they are published on Our
Website. Please check each time on the website for any updates to the
versions of these Terms and Conditions you read last time you visited the Website.
All Goods, special offers, promotions and pricing are subject to availability,
location for delivery or other fulfillment restrictions,
and the method of purchasing or ordering.
Do we share your data?
By Agreeing to our terms and conditions you are giving us permission
to use the information you have provided to us to be used for contacting you
and delivery for the purpose of
1)tracking information with the courier you have selected for delivery.
2)delivering the parcel to the address you have provided.
3) Be contacted about delivery via email and telephone for delivery.
4) Contacting you if there is problem with the order or the delivery
address or damage to the order.
Terms and Conditions on making account with TTamer-Collection
All Personal Data is stored securely in accordance with the principles of the
UK Data Protection Act 2018
1) You are giving us permission to store your
personal data in the system we use.
2) You are giving us permission to email and phone you about special
promotions and discounts offered by us.
3) Providing and managing Your Account
4) Responding to communications from You
5) Supplying Goods to you
TTamer-Collection Ltd will not post the product until payment
has been received and approved by the method it was sent.
If you are purchasing an item for the next working day delivery service
payment has to be clear before 12pm
This Service Does NOT include Weekends or Holidays.
With Extreme Weather Conditions such as Flooding or Heavy Snow Fall in
the area you are living or the area TTamer-Collection is based in
It may cause Delay in Delivery which is out of our hands but will be
delivered as soon as possible
This Service is Also NOT available to postal codes in Channel islands,
Isle of Sicily, Isle of Man, Isle of Wight, Scottish Highlands,
Scottish Islands and Northern Ireland.
Please Send an email First to Let us know
the reason for wanting to Return the Item.
You can do this by emailing :
firstname.lastname@example.org and put the subject as
Returns - then the name of the product.
If Item is damaged or faulty please attach images
We give Buyers 30 days to return the item.
Item has be returned in original Box or Packing
Leave a Note with your full name and whether you would like
a replacement or a refund
The address to return the parcel is :
16 Sussex Street
For Returns if item is faulty we will send you a pre-paid return label.
However if you don't like the item or
ordered the wrong size then the customer pays the return cost.
Refunds will be processed in same format payment
was received for the goods.
Please allow 48 working hours for refund so it can be inspected
and a refund can be processed.
Generally The Buyer will not be refunded until the item
has been delivered back to us and been inspected.
(Sometimes TTamer-Collection may ask the buyer to dispose of the item
and they will get a refund without having to send the item back)
Please note that if We issue a refund before We have received the Goods
and have not had a chance to inspect them,
We may subsequently charge You an appropriate sum if We find that
the Goods have been handled in a way that would otherwise entitle Us
to reduce Your refund or refuse to issue a refund altogether.
Certain Goods may be provided with a manufacturer’s warranty.
For further details and terms, please refer to the manufacturer’s warranty
documentation supplied with the packing of the goods and please keep this in a safe place.
The manufacturer’s warranty exists in addition to Your legal rights as a consumer
(that the Goods match their description, that they are of satisfactory quality
and that they are fit for purpose).
For Goods that do not match their description,
are not of satisfactory quality, or are not fit for purpose please contact us first ,
You may be entitled to return the product to Us.